Terms of Service

Acceptance of Terms

By accessing or using Immune Care Navigator (“the Tool”), operated by Havio Health, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Tool.

Not Medical Advice

This is the most important section of these terms. Please read it carefully.

• The Tool provides educational and informational content only. It is not a substitute for professional medical advice, diagnosis, or treatment.
• The Tool is not a doctor, not a licensed medical professional, and not a diagnostic tool.
• The resilience scores, quick wins, and recommendations generated by the Tool are based on self-reported information and general wellness research. They are not personalized medical prescriptions.
• Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
• Never disregard professional medical advice or delay in seeking it because of something you have read or received from this Tool.
• If you think you may have a medical emergency, call your doctor or emergency services immediately.

AI-Generated Content

The Tool uses artificial intelligence (Anthropic's Claude) to analyze your inputs and generate insights. AI-generated content may occasionally be inaccurate, incomplete, or not applicable to your specific situation. You should not rely solely on AI-generated content for health decisions. All AI outputs should be reviewed in consultation with a qualified healthcare professional.

Use of the Tool

You agree to:

• Use the Tool only for its intended purpose of personal health education and awareness.
• Provide honest and accurate information in your responses.
• Not use the Tool for any unlawful purpose or in any way that could damage, disable, or impair the Tool.
• Not attempt to gain unauthorized access to any part of the Tool, its servers, or any connected databases.
• Not use automated systems (bots, scrapers) to access the Tool in a manner that exceeds reasonable use.

Products & Services

The Tool may recommend supplements, services, or tests. These recommendations are informational and based on general wellness research. Purchasing decisions are solely your responsibility. Havio Health is not responsible for the efficacy, safety, or suitability of any third-party products or services recommended by the Tool.

Limitation of Liability

To the fullest extent permitted by law, Havio Health and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Tool.

The Tool is provided “as is” and “as available” without any warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Privacy

Your use of the Tool is also governed by our Privacy Policy, which describes how we collect, use, and protect your data.

Changes to These Terms

We may revise these terms at any time. Continued use of the Tool after changes constitutes acceptance of the new terms. We will make reasonable efforts to notify users of material changes.

Contact

For questions about these terms, contact us at hello@haviohealth.com.